Logo

What are you looking for?

How do I retire a Member?

Membership

How do I retire a Member?

Retire a Member who is no longer part of the organization

Last updated on 17 Dec, 2025

Retiring a Member effectively removes them from the organization. Their data are not deleted, but their permission to view all content items is revoked, and they are removed from any Groups they have been added to.

Any Metrics data generated by the Member’s sessions remain in the organization’s Metrics logs.

 

How to retire a Member 

  • Click the Members link on the Membership menu page

Image

001

  • On the Active Members page, click on the Member or Members you want to retire

Image

003

  • Click the Retire button

Image

004

  • A warning dialog box appears. Retiring a Member will remove them from all Groups they have been added to, but any Metrics data the Member has generated will still be available to the organization.

  • Click the Retire button

Image

006

  • A confirmation message appears

Image

007

  • The retired Member or Members will appear on the Retired Members page

Image

008

Did you find this article helpful?
Previous

How do I set up a member's permissions?

Next