Logo

What are you looking for?

What is the difference between Authenticate and Sign in

iOS App

What is the difference between Authenticate and Sign in

Accessing the iDetail Web Service requires signing in each time through a web browser. The iDetail iOS App, in contrast, allows for authenticating only once at the time of installation and stores the device and member credentials. 

Last updated on 17 Dec, 2025

Signing into the iDetail Web Service

When accessing the iDetail Web Service the user signs into their organization through the Sign In screen by providing their username and password. Once signed into the web service the user can access all the organizations they are a member of. To sign into the web service the members account must already exist.

Authenticate the iDetail iOS App to your organization

article_image_6bcb8d94-efb1-4f39-b990-b4a43584b430.webp

For the iDetail iOS App, there is not a sign in required each time to access the App. The iDetail iOS App uses an Authentication method which combines your email address, password, and device to the app to a specific organization where the Content Library for the App is stored. 

Authentication is the process to register your device (currently iPad only) and version of the iDetail with your organization. Each iOS App is associated with only one organization, and that organization holds the iOS Apps profile settings and user group. Once you have authenticated the App on your iPad with your organization on the web service, the app will begin to download the content items you have permission to. 

Your membership information is stored in the app and used to connect to the web service periodically to check for content item updates.  

Steps to authenticate iDetail iOS App to the iDetail Web Service

  1. Install the iDetail iOS App to your iPad

  2. Open the iDetail iOS App

  3. If the iDetail App is from the Apple App Store

    • Tap the [Sign-In to an existing iDetail Organization] button

      • Enter organization name

      • Enter email

      • Enter Password

      • Tap next arrow

    • Or tap the [Create a new iDetail Organization] button

      • Follow the prompts

  4. If the iDetail App is a customized Tool Kit version the organization has been pre-programed and branded

    • Enter email

      • Enter Password

      • Tap the Authenticate button

Did you find this article helpful?
Previous

What does the "Clean Up" button do?

Next