How do I set the bulk metrics export for my time zone?

You can retrieve bulk metrics data corrected for your organization’s time zone.

Last updated on 28 Oct, 2025

The bulk metrics export has a timezone parameter that can be included in the URL query.

In the Example URL below, the timezone parameter is set to “America/New_York”. The equivalent “-0500” offset for New York is also accepted as a value. In the Sample Data below, all time values show the -0500 offset for the New York time zone.

Example URL:

Sample Data:

The first row of data returned is a header label, followed by data records.

If the timezone parameter is not set, all times are expressed as Coordinated Universal Time (UTC) values. Read more about UTC.

For a complete list of time zone names and offsets, see the Wikipedia List of tz database time zones.

How do I retrieve bulk metrics data for my organization?

Access and customize your organization’s metrics information.

Where do I find the base URL for my organization’s bulk metrics?

Metrics Export access for your organization is provided under "Settings" on the iDetail Web Service.

How do I set a date and time range for the bulk metrics export?

Use the "yesterday" parameter or the "start_time" and "end_time" parameters to set time and date ranges for your bulk metrics export.

How do I set the bulk metrics to retrieve all the historical data for my organization?

Retrieve all of the historical data for your organization by using a special case of the "start_time" parameter.

How do I set the bulk metrics export to retrieve data for different apps in my organization?

Use the bulk metrics export "apps" parameter to build queries for the different apps in your organization.

How do I retrieve selected fields of the metrics data?

Use the "columns" parameter to specify which data are included in the bulk metrics export and what order they will appear in.

What data does the bulk metrics export retrieve (data columns)?

See the list of data fields captured by the iDetail app.

How do I set up the bulk metrics export to retrieve only the previous day’s data?

The bulk metrics export has a parameter for retrieving the last 24 hours of use data.

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How do I retrieve selected fields of the metrics data?